How can we help you?
In store
Get quick answers to common questions about orders, payments, shipping, returns, product details, and more. We've covered everything to make your shopping experience smooth and stress-free.
We accept cash and all forms of online payment modes in store.
Yes, almost all the products are available in store, if available online. for your convenience we have added a check in store button at bottom of each product on product page which gives a live update on availibility.
- Nearest metro station - Delhi vishvavidhyalaya, yellow line.
- Adjacent stores = Incense, manyavar.
At Silverfied, your safety and satisfaction are our top priorities. All piercings are performed under strict hygiene standards using sterilized equipment and single-use needles by trained professionals.
Consent & Age Policy:
For individuals under 18, parental/guardian consent is mandatory. We reserve the right to refuse service if we believe a piercing may not be suitable based on age, anatomy, or healing conditions.
Material Sensitivity Advisory:
If you have any known allergies or sensitivities to metals, please inform us prior to your piercing. We offer options in surgical steel, 92.5 silver, and titanium to suit different skin types and preferences.
Aftercare Guidance (Non-Medical Advice):
We provide general aftercare recommendations based on experience and widely accepted practices. For cleaning the pierced area, many of our Indian customers have found the following helpful:
- Mild antiseptics like Boroline or Betadine (use sparingly).
Saline-based piercing sprays such as:
- NeilMed Piercing Aftercare
- Steriwash Saline Solution
Online orders
Learn about our delivery timelines, shipping options, charges, and international shipping policies. We offer fast, reliable, and often free shipping to make your jewelry reach you safe and on time.
We have multiple shipping partners. We generate orders with the fastest and most reliable option available for your pincode. Our shipping partners Shiprocket, Delhivery, E-kart, Amazon shipping, DTDC are trustworthy and provide support required. Don't worry we have a long time relation with delivery companies which helps us assure on time arrival of your order.
Our shipping process is coordinated and well managed which makes it possible for us to ship within 48 hours from placing order. Some pin codes may suffer delay due to one ground service, however we assure and take credibility fro delivery of each order.
We try our best to deliver all orders via express delivery, however if customer needs a faster way, you can contact us directly and ask for escelation.
* customer will bear additional charges, if any *
We have opted for shiprocket secure package, so you do not have to worry about any losses.
Mail and text - Once order is placed, you will receive a mail and text message with an order ID, which will be used for tracking order or any shipment related query,
Prepaid - orders are shipped as soon as received without any further confirmation. In case of insufficient information our team will contact for updates required.
COD - An address and order confirmation call can be expected in cash on delivery for a smoother shipping experience.
Further tracking link and updates are received via automated whatsapp number registered with our company.
Write content to answer to common questions your customers may have about your products, shipping policies..
We provide secure online payments of all forms and Cash on delivery ( COD ) option too. Happy shopping 🛒
In case of any payment failiure or gateway related query you can directly call us or whatsapp us with the transaction ID and we will help you resolve it.
- You can scroll through our collections and categories to add the product you like to your cart. Provide your shipping address and select a payment options to complete the order.
- You can also place the order on call 9873540539 or whatsapp on 9811945925.
Cancellation needs to be done within 24 hours from placing the order, as you may have to cover shipping charges if order is shipped. Whatsapp or call us for cancellation.
You can return or exchange any purchase within 7 days after your item has been mark delivered. The customer will have to bear the return charges.
For returns or exchanges mail us on
Support@silverfied.in
For a faster experience you can whatsapp us on 9873540539.
Base material - All our jewelery is made of 925 purity silver. We do not compromise in quality and safety, hence there is no mixing of nickel.
Stones/pearls - We only use AAA+ ethically sourced cubic zirconia or synthetic water pearl to ensure a long shining.
Plating - All the products except single stones, are either electroplated with rhodium or 14k gold to ensure it's longevity.
Shipping
Find answers to all your questions about placing orders, accepted payment methods, order modifications, cancellations, and billing security.
Silverfied is a trusted razorpay business, and provide easy checkout with it's zecpe software. Simply add to cart, apply any valid coupon, enter your details and mode of payment to place an order.
Our shipping process is coordinated and well managed which makes it possible for us to ship within 48 hours from placing order. Some pin codes may suffer delay due to one ground service, however we assure and take credibility for delivery of each order.
For more details kindly visit - https://silverfied.in/pages/faq-help
